Privacy Policy

Last updated: 02.06.2025

ACHIEVERS Circle Private Limited ("Achievers", "we", "us", "our") is committed to maintaining robust privacy protections for its users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our websites: www.achieverscircle.org and www.achieversclassesexams.com (together, the "Platform"). We want you to make informed decisions when using our services.

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use of the Platform.

• “Platform” refers to both our websites above.
• “Service” refers to all services provided by us, including online courses, study materials, exam series, and related support.
• The terms “we,” “us,” and “our” refer to Achievers Circle Private Limited.
• “You” refers to you, as a user of our Platform or Services (student, parent, teacher, or visitor).

1. Information We Collect

We collect both personal and non-personal information when you interact with our Platform:

• Personal Information includes information that can identify you, such as:
  • Name, email, phone number, photograph, and other details you provide during registration, course enrollment, or exam participation.
  • Contact data (addresses, email IDs, phone numbers).
  • Transaction data (payment info, order details; we do not store payment card details ourselves).
  • Technical data (IP address, device type, browser version, location, login data).
  • Profile and preference data (login, password, purchases, your interests, responses to forms or surveys).
  • Communication and marketing data (your preferences for communication and marketing from us and third parties).
• Non-Personal Information includes information that does not identify you individually, such as:
  • Anonymous usage data (page views, general demographic data).
  • Browser and device info, referring/exit pages, platform type.
  • User preferences (including those generated or submitted on our Platform).

2. Information Collected via Technology

• We automatically collect certain information when you visit or use our Platform (including via cookies and similar tracking technologies) to improve your experience, analyze trends, and administer the Platform.
• Cookies are small files placed on your device to remember your preferences, keep you logged in, or collect statistics. You may disable cookies in your browser, but some features may not function correctly.
• We do not use cookies to directly identify you, but to improve your user experience and customize the content you see.

3. Information You Provide Us

• To access certain services (enrollment, exam participation, etc.), you may need to create an account and provide personal information (name, email, password, etc.).
• By registering or providing any information, you consent to our collection, storage, and use of that information as described in this Privacy Policy.

4. Children’s Privacy

• Our Platform is not intended for use by children under 13. We do not knowingly collect personal data from children under 13 without parental consent. If you believe your child has provided such information, please contact us and we will take steps to delete it.

5. How We Use Your Information

• To provide and improve our courses, exams, and services.
• To communicate with you (including notifications, updates, support, and promotions).
• To process payments, verify accounts, and maintain Platform security.
• To analyze and understand user needs and usage trends for better services.
• To comply with legal requirements or protect our rights, property, or users.

6. How We Share Your Information

• We do not sell, rent, or trade your personal information.
• We may share your information with trusted third parties (such as payment processors or IT providers) as needed to deliver our services, but only as necessary and with strict confidentiality.
• We may disclose your information if required by law, court order, or government request, or to enforce our Terms of Use or protect the rights, property, or safety of users.
• In the unlikely event of a merger, acquisition, or sale of our business, user information may be transferred, with notice provided where required by law.

7. International Users & Data Transfer

• Your information may be stored or processed in India or other countries. By using our Platform, you consent to such transfer, storage, and processing.
• We take reasonable steps to ensure your data is handled securely, regardless of where it is processed.

8. Data Security

• We use industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration, including encryption, secure servers, and regular security reviews.
• You are responsible for keeping your password and login credentials confidential.
• No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Data Retention

• We retain your information as long as necessary to provide our services or as required by law.
• If you request account deletion, we will remove your data unless we are required to keep it for legal or regulatory reasons.

10. Your Rights & Choices

• You may access, update, or delete your personal information at any time by contacting us.
• You may unsubscribe from marketing communications via links provided or by contacting us directly.
• Depending on your jurisdiction, you may have additional rights regarding your personal information (such as the right to restrict processing, object to processing, or data portability).

11. Third-Party Links

• Our Platform may contain links to third-party websites or services not operated by us. We are not responsible for their privacy practices or content.
• We encourage you to review the privacy policies of any third-party websites you visit.

12. Policy Updates

• We may update this Privacy Policy from time to time. Any significant changes will be communicated via our websites or by email, where appropriate. Please review this page periodically for the latest information.

13. Contact & Grievance Officer

If you have any questions, concerns, or wish to exercise your rights regarding your personal information, please contact our Grievance Officer:

• Name: Dr. Sujoy Roy Chowdhury
• Designation: CEO
• Email: drsrcphd@gmail.com / achieversbackoffice3@gmail.com
• Address: 3rd Floor, AC New Market, 46/31/1, Gariahat Rd, Dover Terrace, Ballygunge, Kolkata, West Bengal 700029

We will respond to your request in accordance with applicable law.